Our Story

As a dedicated mental health professional, I opened my private practice to address the significant lack of mental health services and awareness in the Eastern Cape. With over four years of experience providing counselling services, I have witnessed firsthand the devastating consequences of misconceptions and stigma surrounding mental health disorders. For instance, an elderly woman was brutally attacked and killed due to misconceptions about her mental health symptoms, which could have been managed with proper diagnosis and care.

To combat this issue, I have been actively spreading mental health awareness through various platforms. I host a radio show on Izwilethemba FM and a TV show titled 'Matters of the Mind,' aiming to educate listeners and viewers about mental health disorders and available resources. Additionally, I am a dedicated counsellor at the South African Depression and Anxiety Group (SADAG) where I telephonically offer crisis intervention and referrals.

My experience working with young adults living with disabilities at Guest Resource Services has further fueled my passion for mental health support. Recognizing the need for accessible services, I established my practice in a convenient location, enabling me to provide psychology students with practical experience and offer free mental health services to underprivileged community members.

Our goal is to establish counselling containers in underprivileged rural communities and villages, which will serve as safe havens for individuals seeking support and refuge. These containers will be converted into cozy and welcoming spaces, providing a sense of security and comfort for those who need it most. By placing these counseling containers in rural areas, we aim to bridge the gap in mental health services and address the unique challenges faced by these communities. Our trained mental health practitioners will offer guidance, support, and resources to help individuals cope with trauma, anxiety, depression, and other mental health concerns. These safe homes will also serve as community hubs, fostering a sense of belonging and connection among residents. We hope to collaborate with local organizations and community leaders to ensure our services are culturally sensitive, accessible, and tailored to the specific needs of each community

GoH - indoor counselling
  • GoH - Indoor counselling
  • GoH - Motivation board
  • Chantel Muchaya
Chantel Muchaya
Founder - Chantel Muchaya

" Our goal is to open “safe homes”. At times I become frustrated when a client comes to me for help and realize that the problem is at home. As much as I  can help in therapy, the client still has to go back to that house/person who is causing them harm. There are few safe homes, and I would love to give my clients the option of staying at the “safe home” while they recover. The safe home will also assist the clients with programs that will enable them to be independent and be able to take care of themselves once they leave the safe haven.

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How to help a loved one battling with suicide?

Helping a loved one who is battling with suicide ideation requires a compassionate and supportive approach. Here are some steps you can take:
1. Listen without judgment: Create a safe space where your loved one feels comfortable opening up about their feelings.
2. Encourage honesty: Ask gentle questions like "How are you feeling?" or "What's been on your mind lately?"
3. Validate their emotions: Acknowledge their pain and let them know that their feelings are valid.
4. Offer support: Let them know you're there for them and that you care about their well-being.
5. Help them access professional help: Suggest therapy and offer to accompany them to appointments.
6. Follow up regularly: Check in with your loved one regularly to show you care and are invested in their well-being.
7. Encourage self-care: Support healthy habits like exercise, healthy eating, and relaxation techniques.
8. Remove access to means: If possible, remove access to firearms, medications, or other potential means of self-harm.
9. Be patient and understanding: Recovery is a journey, and it's essential to be patient and understanding.
10. Seek help for yourself: Supporting a loved one with suicide ideation can be emotionally draining, so consider seeking support for yourself as well.
Remember, it's essential to approach the conversation with empathy and understanding. Avoid dismissive or judgmental language, and focus on offering support and resources.